Welcome to our FAQ, we are so happy you're here. We've tried to answer the most common questions. But if you have any further questions, don't hesitate to contact us. We love connecting with our customers and are always happy to help! contact us.

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What are your crayons made of?

All Wonder Hue crayons are made from brand new non-toxic crayola crayons.

Are your crayons non-toxic and safe for kids?

Yes! Our crayons are 100% non-toxic and safe for children. That said, they should not be consumed.

What sizes are the crayons?

Each shape varies, but most crayons are chunky enough for kids to grip easily. Individual product listings include exact sizes so you know just what to expect.

How long will it take to process my order?

Most orders ship within 1-3 business days. Large custom orders may take a little longer, and we’ll always keep you updated along the way.

Do you ship outside the U.S.?

At this time, we primarily ship within the U.S., however if you purchase on Etsy we will ship international.

Will my crayons melt during shipping in hot weather?

We take extra care in warm months by packaging crayons securely, but as with all crayons, avoid leaving them in hot cars or direct sun once they arrive.

Can I send crayons directly as a gift?

Absolutely — just enter the recipient’s shipping address, and we’ll handle the rest. We’re happy to include a gift note too!

How should I store the crayons?

Keep them in their reusable packaging or a small container. Store in a cool, dry place away from direct sunlight to keep them looking their best.

How long do crayons last?

It depends how much they’re loved and used! With normal use, crayons can last months or even years. Because ours are chunkier and shaped, they often last longer than typical stick crayons.

What is your return policy?

Because our crayons are handmade and custom-poured, we do not accept returns. That said, if there are any issues with your order, please reach out.

One of my crayons arrived broken, now what?

Oh no! While we do our best to pack each order carefully, sometimes shipping can be a little rough. If a crayon arrives broken, simply send us a photo and we’ll ship a replacement at no charge.